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'Requirements were identified in late 1990 for a bespoke pro-active application for new business for the agency. With a need for urgency, we had no defined specification and relied upon available skills to develop a software solution that would fit with our requirements. Not only was the solution brief but many other features were created which have proved invaluable. The final version was available in the time allocated and we consistently received updates with improvements that had been developed in addition to the scope of the original requirements.' Martin Hale - Managing Director
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